GVK Emergency Management and Research Institute(EMRI)

EMRI Green Health Services operates a state-of-the-art Emergency Medicine Learning Centre (EMLC) to enhance emergency care training nationwide. It develops skilled professionals, including Emergency Medical Technicians and Pilots, supporting emergency response services since 2005. Its structured training programs equip health care professionals and community responders with essential emergency management skills using globally accepted practices. To ensure high standards, it collaborates with leading institutions such as Stanford School of Medicine, AAFP, AHA, and CMC Vellore. As an internationally certified training centre, it provides advanced life support courses and a postgraduate diploma in emergency care. Its faculty, comprising experienced professionals, fosters a dynamic learning environment using simulation-based training to advance emergency response capabilities in public and private healthcare.

EMRI Green Health Services operates India’s largest emergency transport network, managing a fleet of over 17,444 ambulances. Its services ensure timely patient transfers to suitable hospitals while maintaining reliability, cleanliness, and efficiency. Designed in-house for Indian conditions, its ambulances prioritise safety, comfort, and minimal risk to patients. With expertise in fleet management, it remains the world’s largest single ambulance operator, deploying vehicles across various emergency programs, including 108 EMS, 102 JSSK, Mobile Medical Units, Women's Rescue Vans, and Veterinary Clinics. Its commitment to best practices has earned national recognition, reinforcing its mission to provide swift pre-hospital care and timely medical access during critical emergencies.

EMRI Green Health Services enhances emergency response through advanced technology, ensuring efficient, timely, and accurate service delivery. In partnership with Tech Mahindra, it developed a comprehensive Emergency Management System that supports 24/7 network availability, streamlined helpline operations, and optimised Golden Hour response. The system enables real-time ambulance tracking, caller location identification, and access to GIS maps for precise dispatch. It fosters strong collaborations with hospitals, emergency services, and authorities to improve coordination. Its scalable infrastructure integrates telecom, automated call distribution, computer telephony, and vehicle tracking. Recognised for innovation, the system strengthens emergency care by automating processes and refining response strategies.

EMRI Green Health Services prioritises research to enhance emergency response and set industry standards. It is the only provider conducting Medical Research, Systems Research, and Operational Research to continuously improve its services. Its research focuses on analysing trends in technology, education, training, and patient care efficiency. It supports policymaking, integrates advancements, assesses impact, and facilitates knowledge transfer. Key research areas include medical interventions in emergencies, hospital integration, innovation in care delivery, best practices in emergency management, preventive strategies, and training. Operational research helps predict healthcare trends, optimise resources, and refine processes to strengthen emergency services.